What is PCM?

Process Communication Model® (PCM) is a communication tool that teaches people how to recognise subtle preferences in themselves and those around them.

Benefits of PCM

Communication in your business and personal life can flourish with the right knowledge and understanding.

What is UP communication ?

As the only Process Communication Model® provider in Western Australia, we carry a heavy responsibility to ensure that we perform at our peak, to help you perform at yours.

Book a Seminar

We offer a wide range of seminars encompassing a broad range of topics for business and personal communication development needs.

Welcome to UP Communication.

UP Communication is a premier training company offering a wide range of training programs to organizations, corporate teams, professionals and individuals in Perth, Western Australia. Our wide range of training programs and seminars include communication training, leadership skills, team building, customer service training, dealing with conflict, professional development, business development and more.

Our team of professional trainers and facilitators are leaders in teaching effective communication techniques to individuals and professionals looking to maximize their personal development skills in order to achieve their lifelong goals. We have extensive experience built up over many years in helping businesses, corporate houses and organizations to achieve great workplace harmony and success by bringing out the best in the people they employ maximizing their potential. We are able to custom tailor seminars, workshops, and other training programs to match the exact needs of the participants. Helping you to excel in your personal and professional life is what we are all about.

In today’s diverse workplace environment, it is critical to understand how to effectively communicate and deal with an individual, team, potential client or customer. We equip you with the necessary tools and skills to excel in your home and work environment. Utilising effective management skills in the workplace will empower your employees to perform better. We believe in providing solutions that facilitate the opportunity for personal growth and advancement in all areas of life.

At UP Communication, we strive for excellence in everything we do. Our seminars are engaging and interesting, developed specifically to provide the communication skills training necessary to help you perform at your very best. We offer individual or group training at a personal or business level as well as open house seminars open to the public. Here you will find tips, techniques and strategies for practicing effective communication in your personal and professional life. Let us provide you with the tools to excel in your future endeavours. Communicate with us today.

Meet our

Communications Team


The team at UP have all seen the benefit of the Process Communication Model® in their own lives, and are passionate about sharing this knowledge for the betterment of others. Here is a model that explains and predicts the good and bad in all of us. The theory can be applied to every relationship in your life!

What We Offer


Flexible Options

We work hard to please. We can tailor-make seminars to suit your needs and deliver it virtually anywhere – even your living room!

Only PCM Provider in WA

PCM is a worldwide business and UP communication is the only business currently operating in WA offering PCM courses.

Various Locations

UP communication offers a range of seminars in a range of locations. North, South, East and West in Perth Metro, as well as regional areas of WA.

Ongoing Learning

We know that sometimes information overload sees much good knowledge disappear from memory! That is why we offer booster sessions and masterclass courses to keep your knowledge fresh and current.

One-to-one Coaching

At UP, we offer coaching either individually or in couples following completion of any PCM Seminar. We have a Psychologist on the team who is experienced in coaching and therapy.

Learn the How Not Just the What

Complete an individualized personality profile inventory (PPI) and unlock a whole whack of information about yourself. How do you like to receive communication? How do you pull yourself out of distress? How do you feed your psychological needs? How do you help others in distress? How can you arrange your work-life balance so that you can be happy? Sure, we give you a label, but that label is merely shorthand to discovering so much more about yourself!

News & Articles


Welcome to the UP communication News Feed. Here you will find all the latest information on our seminars and communication tools. Please check back here regularly to keep updated on everything UP!

THE POWER OF PCM


Mark Vassallo

CEO Mojo Homes Pty Ltd

“Over the three days we spend together in the PCM course I learnt more about myself and the people I communicate with than I have in a lifetime of education, life, and work experience… I only wish that I had been exposed to the model twenty years ago.”

Dr Meredith Craigie

Specialist Anaesthetist

“… I have no hesitation to recommend that ANZCA (Australian and New Zealand College of Anaesthetists) explore PCM further. It could revolutionize the way we, as Anaesthetists and Pain Medicine physicians, interact with our colleagues, patients, families and friends with benefits for everyone.”

John Hamilton

Director of NZ Ministry of Civil Defence and Emergency Management

“It has provided us with practical mechanisms for managing our daily inter-actions and to limit behaviours that cause stress and division. The training has been successful in enabling this team to become harmonious, more productive and to provide better leadership while retaining an enjoyable atmosphere.”

Wayne Pearce

Member of the Australian Rugby League Commission

“In all the years I’ve been researching personal and leadership development, I haven’t come across a technique as powerful as PCM in its ability to teach people how to better influence others to achieve an outcome.”

Brian Blackman

CEO Wellnz Ltd

“The integration of PCM within our culture has most certainly had a positive effect on all aspects of the business… PCM is seriously powerful and does work.”

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