Would you like to learn how to:
- Quickly establish and build an alliance with your clients?
- Provide your clients with tools to communicate?
- Motivate your team to stay on track and remain up beat?
PCM has helped big businesses to:
- Increase profitability
- Improve quality and workforce standard
- Increase customer satisfaction
- Reduce staff and customer distress
- Improve team morale and job satisfaction
- Increase customer loyalty
- Reduce staff sick leave and turnover
Perform at your peak.
Minimising miscommunication is a plus no matter which way you look at it. Optimising communication within an organisation or company goes a long way toward changing the culture to one that is positive and more harmonious. If we can provide you with a skill whereby you and your colleagues can allow for and understand those on your team who “think differently”, then surely the power of those differences can then be enhanced rather than used as a point of difference, and at times conflict. Providing your team with a common approach to understanding and analysing human behaviour – the good, bad and ugly – generates a more united workplace and celebrates personality diversity.
Good communication = better business.
“It takes one to tell, and two to misunderstand.”
― H.C. Paye
Relationships are hard. Having a shared language to communicate with your friends and family helps to equip you during the storms and amplify the good times.
When you come to a PCM course, you are walking away with a new skill. Communication in your personal life can flourish with the right knowledge. If you understand your strengths and can recognise when your buttons are being pushed, you will have more discretion to respond, rather than react to your partner, kids, siblings, in-laws, parents, and friends.
Love a happy home.
If you can have a positive experience with your communication, and minimise miscommunication, the flow on effects to other realms of your life will soon become apparent. You can have an impact on the moods of the people you connect with and turn around a potentially hostile or confronting conversation into a pleasant and positive experience. How cool is that?
Improve your understanding in communication and experience less discord and more unity.
“The most important thing in communication is hearing what isn’t said.”